FAQs / Contact

email: nf-enterprises <remove this> @gmx.com
ph: 505.730.9628

We will get back to you as soon as possible.

PLEASE CHECK YOUR SPAM FILTER FOR OUR REPLY

Orders placed Monday through Friday will ship within two business days. Orders placed on Saturday and Sunday will ship the following Monday.

All domestic orders ship via USPS Priority Mail. International orders ship via USPS First Class International.

Domestic (United States) Shipping:

United States Postal Service Priority Mail – $9.95
Flat-rate price covers orders of any size. Orders generally arrive within 3 business days. You will receive a tracking number directly from USPS when your order is shipped.

International Shipping:

All Countries Outside the United States
United States Postal Service 1st Class International Package — $19.95

Most international packages arrive within 6-10 business days, however, we are not responsible for packages delayed by customs. You will receive a tracking number directly from USPS when your order is shipped.

Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges.

We are not responsible if your package is seized by customs. It is your responsibility to ensure the package contents are legal in your country.

The charge will appear as NF ENTERPRISES.

After you checkout, you will be taken to a page with links to download your clips. You will also receive an email with the links to download your clips. PLEASE check your spam filter for the invoice and receipt.

NOTE: If you create an account when you checkout, you’ll be able to return ANY TIME and re-download all your orders. But if you checkout as a guest, there’s no account to return to in case you ever need to download anything again.

In the event of the latter, please send us a message and we’ll provide the links to you directly via email.

Due to the nature of downloads, no refunds will be given unless there is a billing error or you were double charged. We want to make clear, though, that we DO make EVERY effort to respond to any requests for help if you have problems downloading or viewing the clips, if that is the reason you are requesting a refund!

Any billing errors on our end will be taken care of immediately.

We are an honest company, so if you have a problem with your order, PLEASE contact us.

If you dispute the charge with your credit card company BEFORE contacting us and asking us to resolve the problem, you will be blacklisted from using any of our sites. If you lie and tell the credit card company you contacted us and you never did, you will will be blacklisted from using any of our sites.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the site and/or service providers systems to recognize your browser and capture and remember certain information). We do use cookies to help us remember and process the items in your shopping cart, as well as to save your preferences for future visits.

PRIVACY STATEMENT: The only information we collect about you online is information that you voluntarily provide to us either because you have requested us to process financial transactions for you or because you are seeking information or support from us. We only receive personal information as a result of consumers’ financial transactions to purchase services or product or if you email us for support or help.

When we collect information directly from consumers, we will obtain only the information that is needed to provide our goods or services, such as credit card billing information and shipping address, so that we can provide customer service and to fulfill any legal or regulatory requirements. When we obtain information about consumers from third parties, such as to verify that you are the authorized credit card user, we use only reputable sources, including public repositories.

The information we collect may include, but is not limited to, your name, account numbers, billing and shipping address, or e-mail address, and other bankcard information. If you supply us with personal information on this web site, you will only be contacted so that we can provide you with the service or information you have requested or to occasionally send you other information about this membership, such as in the event we may need to change your password or if we have a question about your DVD order.

We Do NOT Maintain Mailing Lists Of Any Kind, Period.